Q&A
Can you tell me something about your company's history?
Siam Royal Orchid was founded in 1978, inspired by the beauty of natural materials that have a short lifespan, such as flowers, leaves, branches, and seeds. We transform these elements into exquisite jewelry that preserves their natural elegance. Our headquarters and manufacturing facility are located amidst the stunning mountain scenery of Chiang Mai, in northern Thailand.
How are your products made?
- First, we must select natural raw materials by selecting from the shape, size, color and quality of the raw materials.
- For clear-coated products, we add color, paint or suck color into the flowers according to fashion or from customer order.
- For products that are plated with metal such as 24K gold, silver or copper in the process according to international standards (no nickel and lead as ingredients), they will be attached to the wire to hang on the grid and dipped in the initial plating solution tank. Then, they will be attached to the equipment
- For products that are plated with metal and clear-coated in the same piece, the metal will be plated in the desired part first. Then, the part that needs to be clear-coated will be coated again.
- All of these are products made and assembled by local craftsmen. The final step is to check the quality of the products and select the best pieces before attaching the product labels and packaging for sale.
Why do you say that each piece is unique?
Our jewelry is made with real flowers, leaves and branches from nature. They are truly unique and one of a kind because they are created by nature. Each flower, each branch and each leaf is different. Creating these pieces requires meticulous attention to detail and no two pieces are exactly alike in terms of color, shape and size. Customers must accept the beauty of these natural imperfections in our jewelry designs.
Is it real gold?
Gold coating is the final step to enhance brilliance and beauty.
Can I order any color I like?
On the product page, the product options shown are the products that are ready to ship. Customers can click to order immediately. However, if you want other colors, please contact us according to the details specified below the product description or on the contact us page.
How long does it take to order and ship?
Once we receive your order, we will prepare and ship it within 1-2 days. Delivery within Thailand typically takes 2-4 days, while international shipping may take approximately 7-15 days. However, there may be factors beyond the control of the destination shipping company, and we will keep you informed in case of any delays.
What are your chains made of?
Chains are of soldered copper or brass, plated in flash gold (nickel free).
Are your earring studs hypo-allergenic?
All our earring components are made from hypoallergenic materials for safe wear:
Stud Earrings: Made from surgical steel, a medical-grade material that is safe for sensitive skin.
Hook Earrings: Made from 92.5% sterling silver or gold-plated, nickel-free materials.
Clip-On Earrings: Coated with 2-micron silver plating or gold plating, both nickel-free.
Stud Earrings: Made from surgical steel, a medical-grade material that is safe for sensitive skin.
Hook Earrings: Made from 92.5% sterling silver or gold-plated, nickel-free materials.
Clip-On Earrings: Coated with 2-micron silver plating or gold plating, both nickel-free.
Will the color of the product fade?
The color will fade slightly due to exposure to UV rays and yellowing due to the age of the resin, but it will not return to the dark brown color of a wilted flower.
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